Privacy Policy

At Ladies Kapray, we are committed to protecting your personal information and ensuring your shopping experience is safe and secure. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information when you use our website:

  • Personal Information: Name, email address, phone number, shipping/billing address
  • Payment Details: Collected securely via third-party payment gateways (we do not store your card information)
  • Device & Browsing Info: IP address, browser type, pages viewed, time spent, etc.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve your shopping experience
  • Send order updates and promotional offers (if subscribed)
  • Comply with legal obligations

3. Sharing Your Information

We never sell your personal data. Your information may only be shared with:

  • Courier Services: To deliver your order
  • Payment Processors: To complete your transactions
  • Marketing Platforms: If you opt-in for promotional messages

All third-party partners are required to keep your information confidential.

4. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Track website usage
  • Provide personalized content

You can disable cookies in your browser settings, though this may affect site functionality.

5. Data Security

We implement strict security measures to protect your personal data. Your information is encrypted and stored securely, and only authorized personnel have access to it.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications at any time

To request any changes or removal, please contact us at [Your Email Address].

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. All updates will be posted on this page with the revised date.

8. Contact Us

If you have any questions about our Privacy Policy, feel free to contact us:

📧 Email: info.ladieskapray@gmail.com
📞 Phone: +92 300 6636995
📍 Address: Shop #12, Tariq Road, Lahore, Pakistan

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