Shipping Policy

At Ladies Kapray, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

1. Delivery Areas

We offer shipping all over Pakistan.
(For international delivery, please contact us before placing an order.)

2. Delivery Time

📦 Processing Time: 1–2 working days after order confirmation
🚚 Delivery Time:

• Karachi: 2–3 working days
• Other Cities: 3–7 working days

Note: Delivery may be delayed due to public holidays, weather, or courier issues.

3. Shipping Charges

• Standard Shipping: Rs. [Your Amount] (flat rate)
• Free Shipping on orders above Rs. [Your Threshold]
• Cash on Delivery (COD) available on all orders

4. Order Tracking

Once your order is shipped, we will share a tracking number via SMS or WhatsApp. You can use this to track your order on the courier’s website.

5. Delivery Issues

If your order is late or you face any issue, please contact us immediately:

📧 Email: info.ladieskapray@gmail.com
📞 WhatsApp/Call: 0300 6636995

We’ll coordinate with the courier service and resolve the issue as soon as possible.

6. Important Notes

• Please provide accurate address and contact details to avoid delivery delays.
• If the parcel is not accepted upon delivery, we may restrict future COD orders.
• We are not responsible for delays caused by courier companies, but we will assist in resolving any delivery-related concerns.